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The software has been downloaded incorrectly


In some cases, the software can be downloaded partially or incorrectly due to several reasons:

  • Connection problems : If communication with the server has been interrupted, the file may have been downloaded incomplete or with errors. 
    Solution: Try downloading again. If, after two or three attempts to download, a particular file is resistant, put it to the knowledge of support for investigation.
  • File systems of 32 bits or less : If the disk where you are trying to download the files has a file system type ext2o FAT32, or older, you can not download those files larger than 2 or 4GB. 
    Solution: Use a disk with file system such as NTFS, HFS +, ext3, ext4 ...